{"id":1219,"date":"2022-03-10T10:33:06","date_gmt":"2022-03-10T10:33:06","guid":{"rendered":"https:\/\/www.dignity-project.eu\/?p=1219"},"modified":"2022-04-04T10:00:05","modified_gmt":"2022-04-04T10:00:05","slug":"insights-from-the-barcelona-co-design-workshop-understanding-travel-patterns-to-improve-drt-booking-and-last-mile-services-for-the-can-palet-area","status":"publish","type":"post","link":"https:\/\/www.isinnova.org\/Dignity\/2022\/03\/10\/insights-from-the-barcelona-co-design-workshop-understanding-travel-patterns-to-improve-drt-booking-and-last-mile-services-for-the-can-palet-area\/","title":{"rendered":"Insights from the Barcelona co-design workshop"},"content":{"rendered":"

Understanding travel patterns to improve DRT booking and last-mile services for the Can Palet area<\/strong><\/p>\n

The pilots<\/a> are working hard on finding the best solutions for the inclusive design of digital travel systems!
\nA vital part of DIGNITY\u2019s approach to frame and bridge the digital gap<\/a> in the use of public transport is the promotion of co-design workshops<\/strong>, which aim to influence the development of accessible and user-friendly digital solutions by sitting at the same table digital services developers, local public transport representatives and end users (in particular citizens belonging to vulnerable groups).<\/p>\n

Following the successful co-design workshop that took place in the Tilburg Pilot<\/a> during October 2021, also the Barcelona Pilot<\/a> organized its co-design workshop in February 2022<\/strong> at the Can Palet de Vista Alegre neighbourhood. The meeting pulled together representatives from Barcelona Regional<\/em> (local public agency investigating the development of a MaaS platform), from the Universitat Polit\u00e9cnica de Catalunya<\/em> (higher education institute specialised in the fields of architecture, engineering and technology) and a delegation from the Can Palet local neighbourhood association<\/em>.<\/p>\n

\"\"<\/p>\n

The venue was a strategic one in terms of population profile and of transport networks available:
\nCan Palet is a low-density residential area<\/strong> located in the periphery of Terrassa (Metropolitan area of Barcelona), with an important percentage of older people and low-income population. The only public transport service is a DRT (<\/strong>Demand-responsive transport)<\/strong> bus line<\/strong> which has to be booked through an app or a telephone operator.
\nThe DRT is a common solution for areas with low passenger demand – where a regular bus service is not considered to be financially viable – but it requires a booking procedure that can be dauting and challenging for certain user groups, such as the elderly and those with limited digital access.<\/p>\n

Under the strategic guidance of Carol Vega (consultant at the Barcelona-based FACTUAL<\/strong> innovation boutique, also partner of DIGNITY), the workshop started off by stimulating citizen interaction to identify and understand travel patterns<\/strong>, in terms of which modes of transport they use, the frequency of their trips but also which challenges they face in planning their travel and what their everyday needs are.<\/p>\n

\"\"<\/p>\n

The final part of the workshop focused on collecting hands-on experience in using the local DRT service<\/strong>, seeking to understand preferred booking methods, which obstacles citizens face when utilizing the app currently available and which aspects could be improved to make booking procedures easier.<\/p>\n

The session was very productive and provided several brainstorming insights for DIGNITY\u2019s evaluation, especially in terms of virtual stops<\/strong>, smart bus stops<\/strong> and last-mile stops<\/strong>. Another brick in the wall towards the development of guidelines for inclusive last-mile services<\/strong> based on local needs and conditions.<\/p>\n","protected":false},"excerpt":{"rendered":"

Understanding travel patterns to improve DRT booking and last-mile services for the Can Palet area The pilots are working hard […]<\/p>\n","protected":false},"author":1,"featured_media":1266,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1219","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.isinnova.org\/Dignity\/wp-json\/wp\/v2\/posts\/1219","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.isinnova.org\/Dignity\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.isinnova.org\/Dignity\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.isinnova.org\/Dignity\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.isinnova.org\/Dignity\/wp-json\/wp\/v2\/comments?post=1219"}],"version-history":[{"count":4,"href":"https:\/\/www.isinnova.org\/Dignity\/wp-json\/wp\/v2\/posts\/1219\/revisions"}],"predecessor-version":[{"id":1230,"href":"https:\/\/www.isinnova.org\/Dignity\/wp-json\/wp\/v2\/posts\/1219\/revisions\/1230"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.isinnova.org\/Dignity\/wp-json\/wp\/v2\/media\/1266"}],"wp:attachment":[{"href":"https:\/\/www.isinnova.org\/Dignity\/wp-json\/wp\/v2\/media?parent=1219"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.isinnova.org\/Dignity\/wp-json\/wp\/v2\/categories?post=1219"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.isinnova.org\/Dignity\/wp-json\/wp\/v2\/tags?post=1219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}